FAQs

Frequently Asked Questions

Do I have to be referred by my doctor?

There is no need for a doctor's referral if you are self funding. However, if you intend to claim back treatments costs from you private medical insurance, most policies require a GP referral letter prior to treatment (e.g. BUPA and PPP).

What will happen at my first visit?

The physiotherapist will ask you to fill out a registration form which includes personal and medical details. They will then ask you detailed questions about your pain and the problem for which you are seeking help. From your answers the physiotherapist will already have a good idea what the main problems are.An assessment of the relevant body areas will then be carried out to identify the structures at fault. You may like to bring some shorts to change into for the examination. At the end of the assessment the physiotherapist will sit down and explain in detail what the main problems are and agree with you the treatment plan. They will also let you know how many treatments it is likely to take and what sort of recovery they think you will achieve. Treatment and exercises will be given during the first visit as time allows.

How do I know who is treating me?

All our physiotherapists are fully qualified, registered with the HPC and members of the Chartered Society of Physiotherapy (MCSP). We are committed to the highest standards of quality care and postgraduate education as described by the Organisation of Chartered Physiotherapists in Private Practice (OCPPP). Our entire physiotherapist staff are also registered members of the Health Profession Council (HPC), the regulatory body for physiotherapists. The HPC is an independent, UK-wide health regulator for thirteen different professions including physiotherapy.

What will happen in the assessment?

The physiotherapist will carry out a detailed assessment of your complaint, identify the problem and agree with you the treatment plan, including how much treatment is needed and how much improvement can be expected.

What sort of treatment can I expect?

The specialist skills and treatment techniques we use can include postural correction, ergonomic advice, strengthening exercises, electrotherapy (including Inter Ferential and Ultrasound therapies), mobilisation and manipulation of joints, traction, massage, soft tissue release and a course of acupuncture. The treatment is aimed to improve your condition and rehabilitate you as quickly as possible and also to prevent it from happening again!

Why choose Chartered Physiotherapists?

As we are Chartered and registered physiotherapists, this guarantees that:

  • Our qualifications are properly recognised
  • We are governed by a professional code of conduct
  • We are covered by professional liability insurance

Where are the clinics located?

The clinics are easily accessible by car, bus or train. Click here for details.
Ample free parking:
Prescot: opposite Prescot Centre car park
Warrington: Tesco car park next to our clinic

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