Client Testimonials

Carole Norbury

Cronton, Widnes, Cheshire 

I have been visiting Physio First for many years now and usually on a weekly basis. I retired from work due to chronic cervical spondylosis and this initially led me to Physio First on experiencing a painful flare up of the condition.

I was instantly impressed by the warm welcome and the expert treatment that I received. Everything was explained fully to me and I felt confident that my condition would benefit from the treatment on offer. It is very important for me to be able to receive rapid treatment when it is needed and Physio First is always able to see me promptly. Michelle and Hetty know the problems that I have and the treatments that prove to benefit me most. It is reassuring to be able to see the same physiotherapist on each visit.

I am an active person and want to continue to be able to live life to the full. I play a lot of golf and I have to maintain my neck problems and back problems at a level that allows me to continue doing what I enjoy most. Visting Physio First meets this need. I have also had sports injuries and wear and tear problem at times. Whatever the difficulties are Michelle and Hetty can help to alleviate the pain and speed up recovery.

I can confidently recommend Physio First to friends and family. The service and treatments are excellent and patients are seen promptly. Physio First undoubtedly provides me with a quality of life that I wouldn't have if I didn't receive the treatment it provides. I am able to continue to play golf and can lead an active life. I am very grateful for all the help and support that I receive from Michelle and Hetty.

Patricia Chisnall

I suffered with a frozen shoulder for a period of 12 months and moving was becoming quite painful and restricted. I did not want to go to the GP just for painkillers and a long wait to see someone who could make a judgement on the condition and the treatment of my shoulder.

It was suggested I see a Physiotherapist who would have expert knowledge, training and experience in how to treat a frozen shoulder. I rang Hetty at Physio First and was given a quick date for assessment.

At the appointment a thorough examination was made to look at my arm movement and pain threshold; a programme of treatment and follow up exercises were given.

After the first week and return visit the improvement to mobility and pain was absolutely remarkable! It's now my throd week and my sleep pattern is no longer disturbed by the pain from my arm and shoulder. Considering the past 12 months have been difficult, the improvement has been literally miraculous. Although not completely better, the improvement has been liberating!!

The exercises only take 10 minutes and I was quite thrilled that they are sent via email and demonstrated via a video - how can you go wrong? I even received the mail to my phone. 

Hetty's attention to detail and guidance has proved to be extremely supportive. I would have no hesitation in recommending Hetty and Physio First to colleagues, contacts, friends and family.

Debbie Murphy

Windle, St Helens

I have used Physio First for many years and for many different problems that I have had.  I have had a number of sports-related injuries together with other knocks and wear and tear problems that Hetty and Michelle have always managed to sort out for me.  I have always felt comfortable and well-looked after and the treatment I have had has been first-class.

One of the nicest things about visiting Physio First is that they always explain up front what treatment is going to be and give some idea of the length of treatment and this is revised as treatment continues. It is a bonus being able to visit for treatment at times to suit my schedule.  While the initial reason for visiting is usually painful, Hetty and her staff make it as pain-free as possible during treatment and I have no hesitation in recommending friends and family to use their services.  I wouldn’t go anywhere else!

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